You are redirected to the Harmony Portal landing page in all open up Home windows and tabs in a similar browser software or browser manner in which you improved the password.
Agent collision detection - handy messages like "consumer X is usually investigating this ticket and typing a reply"
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POP3/IMAP/Trade/SMTP We have every one of the bells and whistles, but our primary emphasis is two-way email ticketing. Our support desk app right away turns incoming email messages into hassle tickets, and sends out automatic e mail notifications to each end users and agents. A lot more on email messages...
Welcome to a walkthrough of Jitbit Helpdesk's latest AI attributes! Our new suite of equipment is below to amp up your aid activity, making interactions smoother and more successful. Dive in to discover what is actually new And just how it could possibly be just right for you in authentic-earth scenarios.
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It is possible to insert personalized JavaScript and CSS in addition - ideal from the admin panel. If that's not sufficient It's also doable to invest in your complete source codes for the app separately.
Open up AI will not keep any information on their servers (or so that they declare). Nothing at all that will affiliate a KB posting with your business identify or or other "identifiable" details, Except if you actually have this data inside the KB write-up text.
"Make contact with us" widget for your internet site/app - with just one line of JavaScript you may add a pleasant wanting "assistance" popup to all your web site internet pages. Reside-chat with your site people and archive conversations as tickets.